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Privacy Policy
Effective Date: 06/03/2025

1. Introduction
Welcome to GLSR Solutions (“Company”, “we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website www.glsrsolutions.co.uk (“Website”) and use our renewable energy and construction services.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect
We may collect and process the following personal data:

  • Identity Data: Name, title, company name (if applicable).
  • Contact Data: Email address, phone number, billing and delivery address.
  • Technical Data: IP address, browser type, and other website usage data.
  • Transactional Data: Records of payments, services purchased, and related communications.
  • Marketing Data: Your preferences in receiving marketing communications from us.
  • Other Information: Any details you provide through our contact forms or customer service.

3. How We Collect Your Data
We collect your data through:

  • Direct interactions (e.g., when you fill out contact forms, request a quote, or subscribe to our services).
  • Automated technologies (e.g., website cookies and analytics tools).
  • Third-party sources (e.g., public databases or marketing partners).

4. How We Use Your Data
We use your personal data for the following purposes:

  • To provide and manage our renewable energy and construction services.
  • To process transactions and deliver invoices.
  • To improve our website, services, and customer experience.
  • To respond to inquiries and customer service requests.
  • To send marketing and promotional communications based on legitimate interest.
  • To comply with legal and regulatory obligations.

5. Lawful Basis for Processing
We process your personal data based on the following lawful grounds:

  • Contractual Necessity: To fulfill our contractual obligations when you engage our services.
  • Legitimate Interests: We may process your data under legitimate interest to provide relevant marketing communications where there is a reasonable expectation that you would receive such information based on your interactions with us (e.g., form submissions, service inquiries). You can opt out of marketing communications at any time.
  • Consent: When you explicitly opt-in to marketing communications beyond our legitimate interest basis.
  • Legal Obligation: To comply with applicable UK laws and regulations.

6. Sharing Your Data
We may share your personal data with:

  • Service providers and subcontractors who help us deliver our services.
  • Payment processors to facilitate transactions.
  • Legal and regulatory bodies if required by law.
  • Marketing platforms to send promotional content based on legitimate interest or consent.

We do not sell or rent your personal data to third parties.

7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data in certain circumstances.
  • Right to Restrict Processing: Ask us to limit processing of your data.
  • Right to Data Portability: Receive your data in a structured, machine-readable format.
  • Right to Object: Object to data processing based on legitimate interests, including marketing communications.
  • Right to Withdraw Consent: Withdraw consent at any time (for marketing communications where consent was given).

To exercise these rights, contact us at info@glsrsolutions.co.uk.

9. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser or visit our www.glsrsolutions.co.uk/cookie-policy/ for more details.

10. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

GLSR Solutions Ltd.
Home Farm Main Street, Newark, Nottingham, NG22 8ND
Email: info@glsrsolutions.co.uk
Phone: 01156483242

By using our website and services, you agree to the terms outlined in this Privacy Policy.